Contact Us
Get in touch with our team for support, inquiries, or partnership opportunities
Customer Support
Email Support
support@exdge.com
Response time: Within 24 hours
Live Chat
Available 24/7 on the platform
Average response time: Under 5 minutes
Support Hours
24/7 for urgent account and trading issues
Monday-Friday, 9:00 AM - 6:00 PM GMT for general inquiries
Departments
Compliance & Regulatory
compliance@exdge.com
Legal
legal@exdge.com
Privacy & Data Protection
privacy@exdge.com
Partnerships
partners@exdge.com
Media & Press
press@exdge.com
Office Address
EXDGE Global Limited
[Street Address]
[City, State/Province]
[Postal Code]
[Country]
Regulatory Information
Regulated by: [Regulatory Authority]
License Number: [License Number]
Registration Number: [Registration Number]
Send Us a Message
Note: For urgent account or trading issues, please use the live chat feature on the platform for immediate assistance. Email responses may take up to 24 hours.
Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page and follow the instructions sent to your registered email address.
How long does account verification take?
KYC verification typically takes 1-3 business days. You'll receive an email notification once your account is verified.
What are your withdrawal processing times?
Withdrawals are processed within 1-2 business days after approval. Bank transfers may take an additional 3-5 business days depending on your bank.
Do you offer demo accounts?
Yes, we offer demo accounts with virtual funds so you can practice trading without risk. Contact support to request a demo account.
For more questions, visit our FAQ page