Regulatory Information

Information about EXDGE's regulatory status, compliance, and oversight

Regulatory Status

EXDGE operates as a regulated Event Contracts CFD broker, committed to maintaining the highest standards of regulatory compliance and client protection. We are authorized and regulated by [Regulatory Authority] under license number [License Number].

Regulatory Framework

Our operations are governed by comprehensive regulatory requirements, including:

  • Capital adequacy requirements to ensure financial stability
  • Client fund segregation to protect customer assets
  • Regular financial reporting and audits
  • Compliance with anti-money laundering (AML) regulations
  • Know Your Customer (KYC) verification procedures
  • Market conduct and fair trading practices
  • Data protection and privacy standards

Client Fund Protection

Segregated Accounts: Client funds are held in segregated bank accounts, separate from EXDGE's operational funds. This ensures that your money is protected and cannot be used for company operations.

Regular Reconciliation: We perform daily reconciliation of client funds to ensure accuracy and compliance with regulatory requirements.

Tier-1 Banking Partners: Client funds are held with reputable, tier-1 financial institutions to minimize counterparty risk.

Anti-Money Laundering (AML) Compliance

EXDGE maintains a robust AML program that includes:

  • Customer due diligence and identity verification
  • Enhanced due diligence for high-risk customers
  • Transaction monitoring and suspicious activity reporting
  • Regular staff training on AML procedures
  • Cooperation with law enforcement and regulatory authorities
  • Sanctions screening against international watchlists

Know Your Customer (KYC) Requirements

To comply with regulatory requirements, we require all clients to complete KYC verification:

  • Government-issued photo identification (passport, driver's license, or national ID)
  • Proof of residential address (utility bill, bank statement, or government document)
  • Source of funds documentation for large deposits
  • Additional documentation may be required based on risk assessment

Verification typically takes 1-3 business days. Trading and withdrawal capabilities may be limited until verification is complete.

Market Conduct and Fair Trading

EXDGE is committed to fair and transparent market practices:

  • No dealing desk model - we do not trade against our clients
  • Transparent pricing with real-time market data
  • Fair order execution policies
  • Prohibition of market manipulation and insider trading
  • Clear disclosure of fees, spreads, and trading costs
  • Objective settlement of Event Contracts based on official sources

Conflict of Interest Management

We maintain policies and procedures to identify and manage conflicts of interest. When conflicts cannot be avoided, we disclose them to clients and take steps to ensure fair treatment. Our employees are subject to personal trading restrictions and must report any potential conflicts.

Complaints and Dispute Resolution

If you have a complaint about our services, please contact our compliance team at compliance@exdge.com. We will:

  • Acknowledge your complaint within 2 business days
  • Investigate the matter thoroughly and impartially
  • Provide a written response within 30 days
  • Escalate unresolved complaints to senior management

If you are not satisfied with our response, you may refer the matter to [Ombudsman/Dispute Resolution Service] or pursue arbitration as outlined in our Terms and Conditions.

Geographic Restrictions

Due to regulatory restrictions, EXDGE does not accept clients from the following jurisdictions:

Restricted Jurisdictions:

United States of America, Canada, European Union member states, United Kingdom, North Korea (DPRK), Iran, Syria, Cuba, Russia, Belarus, Venezuela, Myanmar (Burma), Sudan, South Sudan, Somalia, Yemen, Libya, Afghanistan, Iraq (certain regions), Zimbabwe, Central African Republic, Democratic Republic of Congo, Lebanon, Nicaragua, and any other jurisdiction where Event Contracts CFD trading is prohibited or restricted.

This list is subject to change based on regulatory developments and international sanctions. It is the client's responsibility to ensure they are legally permitted to trade in their jurisdiction.

Regulatory Reporting

EXDGE submits regular reports to regulatory authorities, including financial statements, transaction reports, and compliance certifications. We undergo periodic audits and examinations by regulators to ensure ongoing compliance.

Professional Indemnity Insurance

EXDGE maintains professional indemnity insurance to protect clients against losses resulting from professional negligence, errors, or omissions in the provision of our services.

Regulatory Updates

We continuously monitor regulatory developments and update our policies and procedures to maintain compliance. Material changes to our regulatory status or requirements will be communicated to clients through our platform and email notifications.

Contact Regulatory Team

For regulatory inquiries or compliance matters, please contact:

Compliance Department: compliance@exdge.com

Chief Compliance Officer: cco@exdge.com

Regulatory Authority: [Regulatory Authority Name and Contact Information]

This regulatory information is provided for transparency and client protection. EXDGE is committed to operating with integrity and maintaining the trust of our clients and regulators.